SuccessAPAC Sessions: AI in CS
Dr. Ayan Das, SVP & Head of Global Customer Success & Strategy at inFeedo, has put AI at the center of how his CS team scales. Over three sessions he’ll share which use cases earned their place, how his CSMs’ work is changing, and how he makes the case to leadership.
- 4 NovWhere AI is actually useful in CS todayWatch replay
- 18 NovHow AI reshapes the CSM role and the teamNext up
- 2 DecMaking the case and measuring impact
